Privacy Policy

Your Privacy Matters to Us

Last updated: July 8, 2025

At Vyne, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure your information is handled appropriately and securely.

Information We Collect

Personal Information

When you interact with our website, place an order, or contact our customer service, we may collect the following types of personal information:

• Contact information (such as name, email address, mailing address, and phone number)
• Payment information (such as credit card details and billing address)
• Body measurements and customization preferences (for product creation)
• Communication history with our team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referral sources and navigation paths
• Time, date, and duration of visits

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Creating custom products based on your measurements
• Communicating with you about your order status
• Providing customer support
• Improving our website and services
• Detecting and preventing fraud
• Complying with legal obligations

Information Sharing and Disclosure

We are committed to protecting your privacy and will not sell your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who help us operate our business (such as payment processors, shipping partners, and hosting providers)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer, merger, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. All payment information is encrypted using industry-standard technology. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to certain processing activities
• Data portability (receiving your data in a structured, commonly used format)
• Withdrawal of consent (where processing is based on consent)

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more information about our use of cookies, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please refer to our contact page.